Shipping Policy

At Postage Direct, we take care to prepare and package every order so your postage stamps arrive safely and in the condition you expect. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are generally prepared for shipment within 1–2 business days after the order is placed.

Orders submitted on weekends or U.S. holidays will normally begin processing on the next available business day.

Processing times may occasionally be longer during periods of unusually high order volume or promotional events.

Shipping Methods & Estimated Delivery

Orders are shipped using USPS services selected based on the shipping option available for your order.

Estimated delivery times are generally:

• USPS Ground Advantage: approximately 2–5 business days

• USPS Priority Mail: approximately 1–3 business days

These timeframes are estimates provided by the carrier and are not guaranteed delivery dates. Actual delivery may take longer due to postal delays, weather, holidays, or other circumstances outside our control.

Shipping Charges

Applicable shipping charges are calculated during checkout based on the destination and shipping service selected.

From time to time, Postage Direct may offer free shipping, reduced shipping rates, or other delivery promotions. Any promotional shipping terms will be displayed when applicable.

Careful & Protective Packaging

Because postage stamps can be delicate, we take appropriate care when preparing orders for shipment.

Items are packaged using suitable protective materials designed to help minimize the risk of bending, moisture exposure, and other damage during transportation.

Our goal is to ensure your stamps reach you safely and remain in the condition in which they were shipped.

Order Tracking

When your order has been dispatched, we will send tracking information to the email address provided with your order, where tracking is available.

You can use the tracking number to check the progress of your shipment through the applicable USPS tracking service.

Please note that tracking information may take some time to appear after an order has been shipped.

Incorrect or Incomplete Shipping Information

Please carefully review your shipping address before completing your purchase.

Postage Direct is not responsible for delivery problems, delays, or returned packages resulting from an incorrect, incomplete, or outdated address supplied by the customer.

If you notice an address error after placing your order, please contact us as soon as possible at info@postage-direct.com. While we cannot guarantee that an address can be changed after an order is submitted, we will make reasonable efforts to assist where possible.

Lost, Damaged, or Delayed Packages

If your package arrives damaged, appears to have been lost, or has experienced an unusual delivery delay, please contact us at info@postage-direct.com.

We will review the situation and, where appropriate, work with the shipping carrier to determine the status of the shipment and help find an appropriate resolution.

Customers should retain the original packaging and shipping materials if an order arrives damaged, as these may be useful when investigating a delivery issue.

Domestic Shipping Only

At this time, Postage Direct ships orders only to addresses within the United States.

We do not currently offer international shipping.

Delivery Delays

Although we aim to have orders processed and shipped promptly, Postage Direct cannot guarantee delivery dates once a package has been transferred to the shipping carrier.

Delivery may be affected by circumstances such as severe weather, holidays, carrier disruptions, incorrect addresses, or other events outside our reasonable control.

Contact Us

If you have questions about shipping, tracking, delivery, or an existing order, please contact us:

Postage Direct

Email: info@postage-direct.com

Address:
1135 Centre Drive
City of Industry, CA 91789
United States