General Questions
Are the stamps sold by Postage Direct authentic U.S. postage?
Yes! All stamps offered by Postage Direct are genuine U.S. postage and are valid for postage use. We source our stamps through verified suppliers and established purchasing channels, so you can shop with confidence.
Why are your stamp prices lower than buying directly from the Post Office?
We purchase U.S. postage in larger quantities and through secondary and surplus markets. This allows us to offer selected stamps at prices below standard retail pricing while providing genuine, unused postage.
Can discounted stamps still be used for mailing?
Absolutely. Discounted pricing does not change the postage validity of the stamps. Our eligible U.S. postage stamps can be used for mailing just like postage purchased through USPS.
Are your stamps mainly for collectors or can they be used for regular mail?
Both! Many of our stamps feature commemorative, holiday, floral, patriotic, and themed designs that collectors enjoy, while they can also be used for everyday mailing when applicable.
How do you ensure the quality of your stamps?
Each order is carefully inspected before shipment. We aim to provide stamps that are unused, in good condition, and have intact adhesive. Orders are also packaged carefully to help protect the stamps during delivery.
Does a lower price mean the stamps are old or expired?
No. U.S. postage stamps generally do not expire simply because they are older. Forever stamps remain valid for their applicable postage value, while denomination stamps retain the postage value printed on them.
Are your stamps sourced legally and responsibly?
Yes. We work with reputable dealers, wholesalers, and other established sources for U.S. postage. Our goal is to provide genuine postage through legitimate purchasing channels.
Ordering Questions
How do I order stamps from Postage Direct?
Simply browse our collections, select the stamps you want, add them to your shopping cart, and proceed to checkout. Follow the checkout instructions to securely complete your purchase.
Do I need to create an account before placing an order?
No. You can check out as a guest without creating an account. Creating an account can make future purchases easier by allowing you to manage your orders and speed up checkout.
Can I change or cancel my order after placing it?
If your order has not yet shipped, contact us as soon as possible. We'll do our best to make the requested change or cancel the order before processing is complete.
Which payment methods do you accept?
Available payment methods are shown during checkout. Depending on availability, you may be able to pay using major credit or debit cards, PayPal, Shop Pay, and other supported payment options.
Will I receive an order confirmation?
Yes. After your order is successfully placed, you'll receive an email confirmation containing your order details. You'll also receive a shipping notification when your order is dispatched.
Do I have to pay sales tax on postage stamps?
Applicable taxes are determined according to current tax requirements and your order details. Any applicable amount will be calculated and displayed during checkout.
What if I accidentally enter the wrong shipping address?
Please contact us as soon as possible at info@postage-direct.com. If your order hasn't shipped yet, we'll do our best to update the address. Once an order has shipped, changes may no longer be possible.
Do you accept bulk or wholesale orders?
Yes. We offer bulk purchasing options on selected U.S. stamp products. If you're interested in a larger order, contact us at info@postage-direct.com for more information and available options.
Shipping & Returns
How are my stamps packaged and shipped?
We carefully package every order to help prevent damage during transit. Depending on the size and type of order, we may use protective sleeves, rigid mailers, padded envelopes, or other suitable packaging.
How long does shipping usually take?
Orders are typically processed within 1–2 business days. Domestic delivery generally takes 1–7 business days, depending on the destination and shipping method selected.
Will my order include tracking?
Yes. Every order includes tracking information. Once your order has shipped, you'll receive an email containing your tracking number so you can follow its progress.
Do you ship internationally?
Yes! We ship internationally. Delivery times vary depending on the destination. International customers may be responsible for customs fees, import duties, or other charges imposed by their destination country.
What should I do if my stamps arrive damaged?
Although we take care when packaging orders, please contact us within 7 days of delivery if your stamps arrive damaged. Email info@postage-direct.com with your order details and photographs of the damaged items, and we'll work with you on a replacement or refund.
Do you offer expedited or priority shipping?
Yes. Available priority, express, or expedited shipping options are shown at checkout when available for your destination.
What is your return policy?
We accept returns of brand-new, mint, unused stamps within 30 days of delivery. Returned stamps must be unopened and in their original condition. Please contact info@postage-direct.com before sending a return so we can provide the appropriate instructions.
Used or damaged stamps are not eligible for return.
Have a Question?
We're Here to Help
Whether you're new to stamp collecting or have been collecting for years, the Postage Direct team is happy to help.
If you have a question about an order, shipping, returns, or any of our U.S. postage stamps, please contact us.